ACCESS is a social enterprise of Centacare and we have been providing Employee Assistance Programs (EAP) since 1985. In 2005 we merged with OCAR Services and we are now a part of Access Network Australia service.
We value our people and the services we provide. We have a commitment to client service, the professional growth of our employees, and making a positive contribution to the community in which we live and work. We hold high ethical standards and we constantly strive to improve wellbeing, enhance performance and resilience at all levels of your organisation.
Our partnership with clients
We work in partnership with our client organisations. We understand each other – the goals and vision, ways of working, culture and key current issues. An ACCESS EAP offers a diverse range of counselling and consulting services including face-to-face, telephone, teleconference and email, to assist with a wide range of personal and work issues. They are tailored to suit the way our client organisations work.
Evidenced-based and high-quality services
We use core evidence-based therapeutic approaches. Our counsellors are experienced in applying the most effective approach after an assessment with the client.
ACCESS is a member of the Employee Assistance Programmes Association of Australia (EAPAA) and adheres to the EAPAA Code of Ethics. ACCESS is also governed by its own Standards and Protocols and quality assured though national health industry specific quality systems under the Quality Improvement Council.