When something happens at your workplace, does this sound like you …

“Why did this incident occur on my shift? What should I do? Should I send the others back to work? Should I tell them to just put it out of their mind? Should I get a doctor? HELL, I’M NOT TRAINED FOR THIS!”

Who would benefit?

Managers and supervisors who want to understand practical and emotional support strategies to assist employees in their time of need and minimise the risks in the management of a critical incident.

What you’ll learn

  • Understanding the personal and emotional implications in the management of a critical situation
  • Understanding the types of critical situations and their impact on people and organisations
  • How to develop protocols and skills in critical situation management


This course runs for a half-day (three hours).


To book this course or to discuss your training needs, please contact us.