When something happens at your workplace, does this sound like you …

“Why did this incident occur on my shift? What should I do? Should I send the others back to work? Should I tell them to just put it out of their mind? Should I get a doctor? HELL, I’M NOT TRAINED FOR THIS!”

Who would benefit?

Managers and supervisors who want to understand practical & emotional support strategies to assist employees in their time of need and minimise the risks in the management of a critical incident

What you’ll learn

  • Understanding the personal and emotional implications in the management of a critical situation
  • Understanding the types of critical situations and their impact on people and organisations
  • How to develop protocols and skills in critical situation management


This course runs for a half-day (three hours).


To book this course or to discuss your training needs, please contact us.